Key Contacts
For Enquiries
iSelect Switchboard: 03 9276 8000
Help with your Health, Life or Car Insurance: 13 19 20
Media Enquiries:
Roger McBride, General Manager - Marketing & Media
tel: +613 9276 8111
fax: +613 9276 8080
mob: 0418 375 894
Complaints: compliance@iselect.com.au
Address: Level 4, 973 Nepean Hwy Moorabbin, Victoria, 3189
Postal Address: PO Box 2021, Moorabbin LPO, Moorabbin, Victoria, 3189
Contact e-mail: info@iselect.com.au
Contact Centre
Our Contact Centre is at the core of sales within iSelect. Our consultants are professionally trained and highly motivated to assist customers with all of their health insurance requirements. Through a needs analysis and our patented software our consultants may determine a health insurance policy that suits the customers needs. info@iselect.com.au
Compliance & Customer Complaints
For information in relation to the company's compliance programs or to raise any relevant issues of concern relating to the operation of iSelect and/or its employees please contact us directly at compliance@iselect.com.au.
Alternatively, please contact the company's Compliance Officer, on ph. 03 9276 8208.
Sales Support
Sales Support ensures that all the paperwork required to complete your purchase and transfer (if applicable) from a previous health is completed. We liaise with our participating health funds to make the joining/ transferring process as efficient as possible.
Customers are asked to contact the Sales Support department if they have any concerns relating to their purchase or policy. info@iselect.com.au
Human Resources
Our HR team is responsible for the recruitment and training of all staff within the organisation. We assist company wide with development, communication, performance management, coaching, policy implementation and recommendation, salary and benefits, team building, employee relations and leadership.
If you would like to inquire about any positions we may currently have available, feel free to contact us! info@iselect.com.au
Marketing
iSelect's Marketing Division builds and executes the strategic messages to the consumer via all media channels. Our innovative approach allows us to intelligently target relevant audiences generating strong response rates. We access consumers' actual purchasing drivers, engage our customers at the needs level and via research we understand our customer preferences in both media consumption and driving motivations to purchase. We partner with innovative and passionate organisations.
If you believe you can contribute or partner with us contact us today! info@iselect.com.au
eCommerce
eCommerce looks after all of iSelect's online marketing and digital strategies across the iSelect network of websites. We're constantly looking for new advertising partners, online marketing opportunities and innovative experts in usability, online advertising and web development.
If this is you, contact us today!info@iselect.com.au
Technology
Our focus is to provide iSelect best-of-breed Technology Solutions. Our commitment to this is seen in the sizable investment made into solutions such as a patented CDS (Customer Decision Support system) and state of the art VoIP (Voice over Internet Protocol) Contact Center solutions. The team behind these solutions have a common motto: "We don't do different things, we do things differently".
If you have a new or innovative technology solution or would simply like to find out about any employment opportunities within the iSelect Technology Solutions - drop us an email. info@iselect.com.au
Finance
The finance department is highly trained team of professionals providing iSelect with best-practice services and direction at a strategic level and in all finance functions. The finance team manage and administer finance and accounting processes through integrated best-of-breed Enterprise Resource Planning systems.info@iselect.com.au
Corporate Development
The Corporate development team focus on the strategic direction of the iSelect group. Evaluating new business opportunities that are closely related to iSelect’s private Health division. info@iselect.com.au
Research and Development
Research and Development looks at innovative and smart ways to harness technology to simplify, streamline and expedite customer interactions with the business. For example, our website uses technology known as Customer Decision Support that was developed and patented by iSelect to help customers make good, informed decisions when purchasing complex products. info@iselect.com.au